Information

Prices

All prices on the site of the hotel http://residencehouseruse.com are in euro and for accommodation with value-added tax (VAT) and tourist tax.

Personal details

Data and protection of personal data

The protection of your personal data is important to us. We appreciate your trust by choosing to visit and use http://residencehouseruse.com for your online booking and we committed to preserving the privacy of the personal information you provide, strictly adhering to the GDPR. The paragraphs below describe how we guarantee the protection of your data and what kind of data is collected.

Collection of personal data

You may visit http://residencehouseruse.com without leaving any personal data. Personal data is collected only if you provide it voluntarily, for example when making a reservation or making an enquiry. When making a reservation, you will be asked to fill out an online form that contains: name, address, email, contact number. This information is required to process the reservation and make the reservation (including sending an email to you for confirming the reservation).

Card details

When making a reservation http://residencehouseruse.com does not require card data. All types of payments are made on site.

Third parties

Your data is protected and not shared with third parties. Exceptions are legal requirements, criminal investigations, or court orders.

Confirmation of reservation

A reservation can be considered confirmed after the hotel contacts you by the provided phone number or email address.

Cancellation or change of reservation

For cancellation or change of reservation, the hotel does not charge indemnity. However please contact the reception as quickly as possible if you want to cancel or change your reservation.

Reservation duration

Your reservation is kept until 18:00 o'clock on the day of your arrival. In the case of late or no-show, please contact the reception.

Check in and check-out

Check-in starts after 14:00 o'clock.

Check-out is until 12:00 o'clock.

Early check-in or late check-out is subject to availability. Please contact reception for further information.

Payment types

Besides cash payment and invoicing the hotel works with

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Access to wireless network

As a guest of you have access to the hotel's wireless network.

The access to the wireless network is provided on "as is" basis. The hotel staff is not responsible for any technical support if there is a problem with your connection.

You agree to release and indemnify the hotel against all claims, damages, liabilities or expenses arising from a unlawful use of the wireless network by you.

The hotel reserves the right to prohibit or restrict your access to the wireless network if unlawful use is detected.

Other

Smoking is now allowed in the hotel rooms or public areas.

Pets are not allowed in the hotel rooms or public areas.